Custom Report should allow for Source Fields
It would be great when creating a custom report, you can search and export on Source Fields: Source, Source Details, and Referred By. When sharing my Excel report with my Team, I cannot sort on the source of the prospect. Having these fields exportable would allow for better prospect analysis.
kirkgeorge 12 days ago
Custom Report should allow for Source Fields
It would be great when creating a custom report, you can search and export on Source Fields: Source, Source Details, and Referred By. When sharing my Excel report with my Team, I cannot sort on the source of the prospect. Having these fields exportable would allow for better prospect analysis.
kirkgeorge 12 days ago
Membership Purchase via tablet or phone
user experience would be: Search name > Select membership option > enter cc > purchase
Tynan Littlefield About 1 month ago
Membership Purchase via tablet or phone
user experience would be: Search name > Select membership option > enter cc > purchase
Tynan Littlefield About 1 month ago
Seeing a students entire payment schedule
It would be really convenient to be able to see all of the future bills due in a contract and be able to make adjustments to individual bills rather than having to manipulate the billing cycle or remember to go in and manually adjust it each month. I have students who have pre-arranged holds that adjust their billing in the future and it’d be way more convenient to go in once to make those adjustments rather than having to try and remember.
The Laguna Beach Dojo 3 months ago
Seeing a students entire payment schedule
It would be really convenient to be able to see all of the future bills due in a contract and be able to make adjustments to individual bills rather than having to manipulate the billing cycle or remember to go in and manually adjust it each month. I have students who have pre-arranged holds that adjust their billing in the future and it’d be way more convenient to go in once to make those adjustments rather than having to try and remember.
The Laguna Beach Dojo 3 months ago
Integrate Social Media Posting!!!
We have several different social media pages that span across platforms!! I think it would be very useful to have the ability to post directly from Zivvy and not have to go to each different social media platform to make the same post!! There could even be a “post to all” function where you make the post once and then post it to everything!! I think this would increase efficiency within the programs and make those larger posts more digestible and make posting the repetitive announcements less mundane!!
Ethan Ballard 3 months ago
Integrate Social Media Posting!!!
We have several different social media pages that span across platforms!! I think it would be very useful to have the ability to post directly from Zivvy and not have to go to each different social media platform to make the same post!! There could even be a “post to all” function where you make the post once and then post it to everything!! I think this would increase efficiency within the programs and make those larger posts more digestible and make posting the repetitive announcements less mundane!!
Ethan Ballard 3 months ago
Adding More Tax Features
It would be great if you expand the Tax feature. We charge a surcharge for EFT and Credit Card, the amount is different. But, the way the tax is set up, I am only allowed 2, and one has to be Sales Tax, so I am unable to add the surcharge for my EFT accounts.
Marilyn Smith 4 months ago
Adding More Tax Features
It would be great if you expand the Tax feature. We charge a surcharge for EFT and Credit Card, the amount is different. But, the way the tax is set up, I am only allowed 2, and one has to be Sales Tax, so I am unable to add the surcharge for my EFT accounts.
Marilyn Smith 4 months ago
Marketing Emails and Texts based on source and source detail fields
In Zivvy, lead management can be cumbersome. I would like to send an email to guests who attended a birthday party this weekend. I cannot create a list on source and source detail fields to do a mass email or text to these fields. So I have to create tags which is not easy to manage. Feature Request: Ability to perform Marketing Emails and Texts based on source and source detail fields.
kirkgeorge 4 months ago
Marketing Emails and Texts based on source and source detail fields
In Zivvy, lead management can be cumbersome. I would like to send an email to guests who attended a birthday party this weekend. I cannot create a list on source and source detail fields to do a mass email or text to these fields. So I have to create tags which is not easy to manage. Feature Request: Ability to perform Marketing Emails and Texts based on source and source detail fields.
kirkgeorge 4 months ago
Quality of life updates
Can we have the parent or guardian on the waiver have a field for DOB. When we do a contract for a child and have the unfortunate case of sending someone to collections. We can’t send them to collections without the adults DOB. The ability to control how many pages of signatures for contracts. We would like to have specific spots for signatures and to have more control over the process. We do 3 month 6 month and one year contracts with auto renewal. We would really appreciate it if rainmaker could make the auto renew process easier for different contract lengths. Right now we have to keep a spreadsheet and remember to manually do this. We worked with your team initially trying to set this up and it was concluded that your program doesn’t support it. The first suggestion should be very easy and should be done ASAP. The next two might be more involved but the auto renewal process really needs to be streamlined. Our gym is now to the size where not having this feature is causing issues.
Ben Tallini 5 months ago
Quality of life updates
Can we have the parent or guardian on the waiver have a field for DOB. When we do a contract for a child and have the unfortunate case of sending someone to collections. We can’t send them to collections without the adults DOB. The ability to control how many pages of signatures for contracts. We would like to have specific spots for signatures and to have more control over the process. We do 3 month 6 month and one year contracts with auto renewal. We would really appreciate it if rainmaker could make the auto renew process easier for different contract lengths. Right now we have to keep a spreadsheet and remember to manually do this. We worked with your team initially trying to set this up and it was concluded that your program doesn’t support it. The first suggestion should be very easy and should be done ASAP. The next two might be more involved but the auto renewal process really needs to be streamlined. Our gym is now to the size where not having this feature is causing issues.
Ben Tallini 5 months ago
No auto response when a current student responds yes to a text message
Every time a member responds yes to a text they receive an automated text that says “thank you for subscribing to texts” even if they have been subscribed to texts for years. Aside from annoying our members, it no doubt also charges us a text message for each automated text sent as well.
New Tampa Karate 6 months ago
No auto response when a current student responds yes to a text message
Every time a member responds yes to a text they receive an automated text that says “thank you for subscribing to texts” even if they have been subscribed to texts for years. Aside from annoying our members, it no doubt also charges us a text message for each automated text sent as well.
New Tampa Karate 6 months ago
Rank Update Request.
Can we get images to be able to get uploaded to be able to show an image/picture for each rank? Ex. White belt, Blue belt, etc. ** Image Upload would be best incase some schools don’t use same color rank or use Shirt system etc..
NBacademy 6 months ago
Rank Update Request.
Can we get images to be able to get uploaded to be able to show an image/picture for each rank? Ex. White belt, Blue belt, etc. ** Image Upload would be best incase some schools don’t use same color rank or use Shirt system etc..
NBacademy 6 months ago
Link with Google Calendar
We need to have the ability for Zivvy to send events to a Google Calendar and Google Calendar to send events to Zivvy. This is something I am super shocked zivvy doesn’t do yet.
Cody Garza 6 months ago
Link with Google Calendar
We need to have the ability for Zivvy to send events to a Google Calendar and Google Calendar to send events to Zivvy. This is something I am super shocked zivvy doesn’t do yet.
Cody Garza 6 months ago
Unlimited items in the cart!!
We do a big Christmas Sale every year. At the sale it is very common to sell more than 15 individual items in each cart. We want to use ipads and Zivvy but it will not work if 15 items is the max. Could this be done within the next two week?
Cody Garza 6 months ago
Unlimited items in the cart!!
We do a big Christmas Sale every year. At the sale it is very common to sell more than 15 individual items in each cart. We want to use ipads and Zivvy but it will not work if 15 items is the max. Could this be done within the next two week?
Cody Garza 6 months ago
Calendar Invite
When creating a meeting, an event, intro lesson, etc., sending a calendar invite would be beneficial, especially to prospects as an intro lesson is not top of mind and a lot of people are using calendars to keep track of the day. Now, they visually have something in their calendar.
kirkgeorge 6 months ago
Calendar Invite
When creating a meeting, an event, intro lesson, etc., sending a calendar invite would be beneficial, especially to prospects as an intro lesson is not top of mind and a lot of people are using calendars to keep track of the day. Now, they visually have something in their calendar.
kirkgeorge 6 months ago
It would be helpful if there was a way to differentiate between credit and debit cards when adding the card information to member accounts, so we could see at a glance during checkout which card type is being used. We charge a surcharge for credit card transactions but not for debit cards, so we currently must refer to a separate record of which card type is attached to each membership, in order to remove the cc surcharge from debit card purchases.
mausamanagement822 7 months ago
It would be helpful if there was a way to differentiate between credit and debit cards when adding the card information to member accounts, so we could see at a glance during checkout which card type is being used. We charge a surcharge for credit card transactions but not for debit cards, so we currently must refer to a separate record of which card type is attached to each membership, in order to remove the cc surcharge from debit card purchases.
mausamanagement822 7 months ago
Quick Actions ; History
Can you make under the Quick Actions History more useful for us? The specific concern is that tasks do not show for the DUE date the task will be for. The date under the section only reveals the DATE the task was made, not the date the task will pop up for. A heading under that section with the Follow UP date, or TASK DUE date, that we can see at-a-glance is most useful; ie without having to search through the See All TAsks and scroll through pages to find a name and when the date will be for the task to pop up. This feature would be amazingly useful and time efficient.
Emily Phillips 7 months ago
Quick Actions ; History
Can you make under the Quick Actions History more useful for us? The specific concern is that tasks do not show for the DUE date the task will be for. The date under the section only reveals the DATE the task was made, not the date the task will pop up for. A heading under that section with the Follow UP date, or TASK DUE date, that we can see at-a-glance is most useful; ie without having to search through the See All TAsks and scroll through pages to find a name and when the date will be for the task to pop up. This feature would be amazingly useful and time efficient.
Emily Phillips 7 months ago
Show WHICH email unsubscribed
When a student unsubscribed, we want to know which of their 2-3 emails unsubscribed. Especially in cases where there are two families/houses, Dad unsubscribing shouldn’t then unsubscribe Mom who doesn’t live with him.
PCAMA 8 months ago
Show WHICH email unsubscribed
When a student unsubscribed, we want to know which of their 2-3 emails unsubscribed. Especially in cases where there are two families/houses, Dad unsubscribing shouldn’t then unsubscribe Mom who doesn’t live with him.
PCAMA 8 months ago
More tags in emails!
With the removal of our paper attendance cards, we are missing the yearly update of student details. It would be great to send this email: (blurb/details/happy new year/time to update details) , These are the details we currently have on file for you. If there are any changes, please let us know! Mailing Address Your Main Phone on File: Teens & Adults - Your Cell: Emails in use: Emergency Contact ←-——- Rainmaker doesnt have this and adults dont give us parents’ info!!! Kids: Parent/Guardian 1: Parent/Guardian 2:
PCAMA 8 months ago
More tags in emails!
With the removal of our paper attendance cards, we are missing the yearly update of student details. It would be great to send this email: (blurb/details/happy new year/time to update details) , These are the details we currently have on file for you. If there are any changes, please let us know! Mailing Address Your Main Phone on File: Teens & Adults - Your Cell: Emails in use: Emergency Contact ←-——- Rainmaker doesnt have this and adults dont give us parents’ info!!! Kids: Parent/Guardian 1: Parent/Guardian 2:
PCAMA 8 months ago
Class attendance / cross ref with promotions eligibility
Need attendance to be able to show me the class attendance that is happening live in front of me and list all the students in it that have checked in and show me if they should be in consideration for promotion. Looking to replace our card system. Our old-school hand in card system I can look at and in less than a minute see and understand who if any is up for promo. Also the last date of promo is on the card. So it should be as efficent as that, if not more.
tara wolf 11 months ago
Class attendance / cross ref with promotions eligibility
Need attendance to be able to show me the class attendance that is happening live in front of me and list all the students in it that have checked in and show me if they should be in consideration for promotion. Looking to replace our card system. Our old-school hand in card system I can look at and in less than a minute see and understand who if any is up for promo. Also the last date of promo is on the card. So it should be as efficent as that, if not more.
tara wolf 11 months ago
text message confusions
I have familys that use the same cell # on the accts. when send a text to "bob" i will get a response from a different student from the same family member acct say "sarah" it can be confusing especially if I have to got back and read the communication log of a text string and the responses are all over multiple memberships sometimes up to 4. I get with adults cells #'s will be different but with kids its often one cell phone for all the kids and an adult.
tara wolf 11 months ago
text message confusions
I have familys that use the same cell # on the accts. when send a text to "bob" i will get a response from a different student from the same family member acct say "sarah" it can be confusing especially if I have to got back and read the communication log of a text string and the responses are all over multiple memberships sometimes up to 4. I get with adults cells #'s will be different but with kids its often one cell phone for all the kids and an adult.
tara wolf 11 months ago
Notification for people who haven't signed waivers
I have a lot of students and prospective students at my gym and it's hard to make sure they have all signed a waiver before stepping on the mats or if they have followed up with any updated waivers. I would be interested in a system where I can either check to see how many people in the system have not signed any waivers at all or a system that would notify me if someone who hasn't signed a waiver tries to check into a class. I know systems like Zenplanner and others have both of those features.
Brian McLaughlin 12 months ago
Notification for people who haven't signed waivers
I have a lot of students and prospective students at my gym and it's hard to make sure they have all signed a waiver before stepping on the mats or if they have followed up with any updated waivers. I would be interested in a system where I can either check to see how many people in the system have not signed any waivers at all or a system that would notify me if someone who hasn't signed a waiver tries to check into a class. I know systems like Zenplanner and others have both of those features.
Brian McLaughlin 12 months ago